Terms & Conditions

Terms and Conditions

Last updated: December 2025

Please read these terms and conditions carefully before using Our Service. These Terms and Conditions ("Terms") govern your access to and use of the "Fairway Fresh Detailers" mobile application (the "App") and the services provided through it. By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the App.

1. The App as a Platform

Fairway Fresh Detailers App is a technology platform that connects users who wish to have their vehicles cleaned ("Clients") with independent third-party mobile wash providers ("Providers"). Fairway Fresh Detailers acts solely as a booking and notification service. We do not provide cleaning services ourselves, nor are we an employer of the Providers. The Providers are independent contractors, and the service they provide is subject to a separate agreement between you, the Client, and the Provider.

2. Limitation of Liability and Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, FAIRWAY FRESH DETAILERS AND ITS OWNER, EMPLOYEES, AND AGENTS ARE IN NO WAY LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROPERTY, LOSS OF VEHICLE CONTENTS, OR VEHICLE DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES PROVIDED BY THE INDEPENDENT PROVIDERS.

a. No Responsibility for Service Quality or Conduct: We do not warrant the quality, suitability, safety, or ability of any Provider. You agree that the entire risk arising out of your use of the App and the services of any Provider remains solely with you. Fairway Fresh Detailers does not supervise, direct, or control the work of the Providers and is not responsible for any act, omission, or negligence on their part.

b. No Responsibility for Damage or Loss: Fairway Fresh Detailers is not responsible for any damage to your vehicle, its parts, or its contents, including any loss or theft of personal property that may occur during the course of a service. We strongly recommend that you remove all valuables, sensitive items, and personal property from your vehicle before the Provider begins the service.

c. No Warranty: The App and its services are provided "as is" and "as available." Fairway Fresh Detailers disclaims all warranties, express or implied, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

3. Indemnification

You agree to indemnify and hold harmless Fairway Fresh Detailers, its owner, affiliates, officers, directors, employees, and agents from any and all claims, demands, losses, liabilities, and expenses (including legal fees) arising out of or in connection with: (a) your use of the App or services obtained through your use of the App; (b) your breach of these Terms; (c) your violation of the rights of any third party, including Providers; or (d) any property damage or loss of contents to your vehicle.

4. User Responsibilities

a. Accurate Information: You agree to provide accurate and complete information, including your name, vehicle details, and contact information.

b. Accurate Vehicle Classification: You are solely responsible for accurately classifying and describing the vehicle (including its type, size, and condition) when submitting a booking request through the App. Misclassification of your vehicle (e.g., booking a sedan service for an SUV or truck) may result in the following consequences, at the discretion of the Provider:

Additional Charges: The Provider may require the payment of an additional fee, negotiated directly between you and the Provider, to complete the service.
Service Refusal: The Provider may, upon discovery of a significant misclassification, refuse to perform the service, in which case you may be subject to a cancellation fee (if applicable) and the Provider will be re-dispatched.
Platform Removal: Repeated or egregious misclassification may result in the temporary suspension or permanent removal of your account from the Fairway Fresh Detailers platform.

c. Valuables: You acknowledge and agree that you are solely responsible for securing or removing all valuables and personal items from your vehicle before and during the service.

d. Payment: You understand that Fairway Fresh Detailers is not a payment processor. The Provider is responsible for accepting payment for the services directly from you. You agree to contact the Provider to arrange payment.

e. Acknowledgment of Third-Party Risk and Waiver of Claim: The User acknowledges that all vehicle detailing services are performed by independent, third-party Providers. The User expressly agrees that Fairway Fresh Detailers and its owners or operators shall not be held liable for any claims, actions, or damages, including but not limited to damage to vehicles or loss of contents, arising from the Provider's performance or failure to perform the services. By using the App, the User agrees to waive any right to pursue legal claims against Fairway Fresh Detailers for such third-party actions.

5. Provider Code of Conduct and Responsibilities (Applies to all Mobile Wash and Detailing Providers)

By accepting a job through the Fairway Fresh Detailers platform, the independent Mobile Wash Provider (referred to as "Provider") agrees to adhere to the following strict operational and conduct requirements, recognizing that failure to comply may result in immediate suspension or termination of access to the App:

a. Operational and Logistics:

Self-Sufficiency: The Provider is solely responsible for procuring and maintaining all necessary supplies, equipment, and resources required to complete the service. Under no circumstances shall the Provider use the golf course's water supply, electrical outlets, or any other utility infrastructure. All necessary water, power, and cleaning materials must be supplied by the Provider.
Vehicle Movement and Location: The Provider is strictly prohibited from moving, driving, or operating the Client's vehicle off the golf course property under any circumstances. The vehicle must remain within the golf course's premises. The Provider may only move the vehicle within the parking area if necessary to comply with a golf course directive, to move to a designated wash spot, or to facilitate the cleaning process in a safe, clear space. The Provider assumes all liability and risk for the vehicle during any movement on the property.
Designated Work Area: The Provider must conduct the service in a reasonable, open space within the designated parking area, being mindful and respectful of surrounding vehicles and property. The Provider must comply immediately with any directive from golf course personnel regarding the work location.
Site Professionalism and Parking Lot Courtesy: The Provider must demonstrate utmost professionalism and respect for the golf course environment, patrons, and traffic flow.
Work Area Selection: Unless a designated wash area is provided by the golf course management, the Provider shall select a work area that is out of the way and inconspicuous, ideally located toward the perimeter or furthest point of the parking lot from the clubhouse entrance.
Traffic and Access: The Provider's vehicle and equipment must not impede the flow of traffic, block access to any other vehicles or facilities, or interfere with normal golf course operations at any time.
Post-Service Positioning: Upon completion of the service, the Provider shall make their best reasonable effort to return the Client's vehicle to its original parking stall or to a spot immediately nearest to the original location if the original spot is no longer available.

b. Liability and Indemnification:

Damage to Property: The Provider acknowledges and agrees that they are solely responsible and liable for any damage caused to the Client's vehicle, the golf course property (including pavement, landscaping, drainage, or facilities), or any third-party property arising from or connected to the provision of their services.
Insurance: The Provider must maintain all required insurance, including, but not limited to, commercial general liability insurance, at their own expense, to cover potential damages and claims. The Provider agrees to provide proof of insurance to Fairway Fresh Detailers upon request.
Indemnification of Fairway Fresh Detailers: The Provider agrees to indemnify, defend, and hold harmless Fairway Fresh Detailers, its owner, and agents from any and all claims, liabilities, damages, and costs (including legal fees) arising from the Provider's service, negligence, or breach of this Code of Conduct.
Management of Customer Claims: The Provider agrees to assume sole responsibility for the management and resolution of any and all customer complaints, claims, or legal actions (including those related to damage, loss, or service quality) arising directly from the services they provide. The Provider shall indemnify, defend, and hold harmless Fairway Fresh Detailers from any costs, liabilities, or legal fees incurred in connection with any such claims brought by a Client against the Provider.
Documentation and Compliance Verification: The Provider must possess, and at all times maintain, valid and current Commercial General Liability (CGL) insurance, all necessary business licenses, and tax registration documentation required by their operating jurisdiction. The Provider agrees to immediately furnish copies of any and all such documentation to Fairway Fresh Detailers upon written request. Failure to produce required documentation within a reasonable timeframe, or the discovery that documentation is invalid or non-existent, constitutes a material breach of this Agreement and may result in the immediate suspension or permanent removal of the Provider's access to the App.

c. Environmental and Site Standards:

Waste and Water Runoff: The Provider is responsible for managing all cleaning chemicals, waste, and water runoff in an environmentally sound manner, adhering to all applicable municipal, provincial, and federal regulations.
Area Cleanup: The Provider must ensure the parking area is left in the same or better condition than it was found. This includes the immediate removal of any dirt, debris, soap residue, packaging, or trash generated from the service. All refuse, including any trash removed from the Client's vehicle, must be taken away by the Provider and disposed of off-site.
Respectful Conduct: The Provider must behave professionally, respectfully, and courteously toward the Client, golf course staff, and other patrons at all times. Disruptive or unprofessional conduct is grounds for immediate termination from the platform.

d. Commitment to Quoted Service Fees and Payment Adherence:

Binding Rate: The price quoted through the App (exclusive of applicable taxes, duties, or government surcharges) shall constitute the binding rate for the completion of the selected base service. The Provider is expressly prohibited from unilaterally increasing the quoted base price for the service booked through the App.
Permitted Additional Charges: Any charges exceeding the quoted base price are permissible only if they are mutually agreed upon in advance, privately between the Provider and the Client, for the provision of clearly defined additional services or specialty requests that fall outside the scope of the standard base services listed during the booking process.

e. Payment and Tax Responsibility: The Provider is an independent contractor and is solely responsible for all aspects of payment processing and tax compliance related to the services they provide.

Payment Coordination: The Provider is responsible for coordinating and collecting the full service fee directly from the Client upon completion of the service. Fairway Fresh Detailers is not involved in handling, processing, or guaranteeing any payments between the Client and the Provider.
Tax Exclusivity: The service fee quoted by the Provider for any job is exclusive of any applicable local, provincial/state, or federal taxes, duties, or government surcharges.
Tax Calculation and Application: The Provider is solely responsible for calculating, collecting, reporting, and remitting all such charges, including but not limited to the Canadian GST/HST, PST, or any relevant U.S. state, county, or municipal sales, service, or consumption taxes. All taxes must be calculated and applied by the Provider based on the recipient's location and the applicable jurisdictional tax laws.
Tax Reporting: The Provider is solely responsible for all income tax, self-employment tax, or other tax filing obligations arising from the revenue generated through the App.

6. Relationship with Partner Golf Courses and Venue Liability

a. Independent Platform Status: Fairway Fresh Detailers operates solely as a technology platform connecting Users with independent third-party Providers. The Golf Course providing the venue for the service is a third-party partner and is not a provider of the detailing services.

b. Indemnification of Golf Course and Platform: The Provider agrees to indemnify, defend, and hold harmless both Fairway Fresh Detailers and the Partner Golf Course (including their respective owners, officers, employees, and agents) from any and all claims, liabilities, damages, and costs—including legal fees—arising from:

The Provider’s performance of services.
Any damage caused to the Client’s vehicle or the Golf Course’s property (e.g., pavement, landscaping, or infrastructure).
Any personal injury occurring on the Golf Course property related to the Provider’s operations.

c. Waiver of Claim against Golf Course: By booking a service through the App, the User (Client) acknowledges that the detailing service is being performed by an independent contractor. The User expressly waives any and all claims against the Partner Golf Course for any damages or losses resulting from the detailing service, even though the service was performed on the Golf Course’s premises.

d. Right of Removal and Site Authority: The Partner Golf Course maintains absolute authority over its premises. The Golf Course management reserves the right to:

Designate or change the allowed work area at any time.
Require a Provider to cease operations or leave the property immediately for any reason, including but not limited to, interference with golf operations or violation of course etiquette.
Providers must comply with all verbal and written instructions from Golf Course staff immediately.

e. No Agency or Employment: Nothing in these Terms creates a partnership, joint venture, or employment relationship between Fairway Fresh Detailers and the Partner Golf Course. Neither party has the authority to bind the other to any obligation.

f. Limitation of Platform Liability to Golf Course: The Partner Golf Course acknowledges and agrees that Fairway Fresh Detailers is a technology service provider only and does not provide physical detailing or automotive services.

Release of Claims: To the maximum extent permitted by law, the Partner Golf Course hereby releases and forever discharges Fairway Fresh Detailers, its owners, and agents from any and all claims, demands, or causes of action arising from the operations of third-party Providers on the course premises.
Sole Recourse: The Golf Course agrees that its sole recourse for any physical damage to property, interference with business, or personal injury caused by a detailing service shall be against the Provider (the independent contractor) and the Provider’s insurance policy.
Exclusion of Consequential Damages: In no event shall Fairway Fresh Detailers be liable to the Partner Golf Course for any indirect, incidental, or consequential damages (including loss of green fee revenue or reputation) arising from the presence of the platform’s services on-site.

7. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts of the Province of Ontario for the resolution of any disputes.